Access Denied or Permission Errors

If a User Gets “You do not have permission to access this page”

Cause 1: Menu Item Hidden but Page Accessed Directly

Hiding a menu item in Pro Menu Editor also blocks direct URL access (this is the “Access Enforcement” feature). If you want to hide the menu item but still allow the page, you need to grant access.

Cause 2: Capability Not Granted

When you see a red lock (🔒) on a menu item for a role, it means the role doesn’t have the required WordPress capability. Click the lock to grant access — this adds the capability dynamically.

Cause 3: Plugin Conflict

Other security or role management plugins (User Role Editor, Members, etc.) might override capabilities. Check if the issue persists with those plugins deactivated.

Emergency: Admin Locked Out

If you accidentally locked yourself out:

1. Connect via FTP/SFTP to your server.
2. Rename the plugin folder: pro-menu-editor → pro-menu-editor-disabled
3. Log in normally — the plugin is deactivated.
4. Rename the folder back and reactivate.
5. Fix your configuration.