Checklist
- Is White Label enabled? Go to Menu Editor → White Label → make sure the toggle is ON.
- Is your role targeted? White Label only applies to the roles you selected. Administrators always see the standard admin.
- Is your license active or trial active? White Label requires a valid license or active trial.
- Have you purged cache? Server-side caching (LiteSpeed, Cloudflare, etc.) can serve stale CSS.
- Are you on the right site? In multisite, each subsite can have a different WL config. Check the scope (network-wide vs per-site).
CSS Conflicts
Some themes or plugins inject CSS that overrides White Label styles. Pro Menu Editor uses high-specificity selectors and !important declarations, but in rare cases, you may need to:
- Deactivate the conflicting plugin
- Contact support with the plugin name so we can add specific overrides